Abracadabra! Improve the Place Where You Work

by Zelma Lansford, Ed.D. is available in the iBook Store.

Have you ever wished you could wave a magic wand over your workplace and instantly make your job more enjoyable? Then, join Zelma Lansford on her journey with a CEO to find how three simple practices can make a magical difference in the organization’s culture. Her conversation and illustrations will show you how three key strategies can easily, cost effectively, and quickly turn your workplace from one that makes it challenging to get the job done to a place where you love to do your best.

 

 

 

 

 

 

But This Is on Me 

by Zelma Lansford, Ed.D. is available in the iBook Store.

A tool for training staff caregivers, this is a simple, low cost way of transforming the art and science of caring for others.  Unlike materials on improving the patient/customer experience intended for physicians and administrators, these stories and discussion topics are for caregivers closest to the people.  They provide a format for teaching, collaborating, and learning how to communicate, deal with difficult situations, and handle job stress.  But This Is On Me is essential for anyone committed to effective caregiving.